Terms of Service

1. Acceptance of Terms

By accessing and using VeloRank ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

VeloRank is operated by VeloRank LLC ("we," "us," or "our"). These Terms of Service govern your use of our website located at velorank.net and our LocalLift™ Local SEO platform.

2. Description of Service

VeloRank provides local SEO software and services, including but not limited to:

• LocalLift™ scoring and analysis (150+ local SEO factors)
• Google Business Profile optimization recommendations
• Local keyword research and tracking
• Competitor analysis and benchmarking
• Citation management and monitoring
• Review management and response tools
• Reporting and analytics dashboards

3. Account Registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

4. Pilot Program

The VeloRank Pilot Program offers early access to our platform at special Founding Member pricing. By participating in the pilot program:

• You understand the Service is in active development
• Features may be added, modified, or removed during the pilot period
• You agree to provide feedback and bug reports to help improve the Service
• Founding Member pricing is locked in for life as long as you maintain continuous service
• We may limit the number of pilot program participants

5. Subscription and Billing

Payment: Paid subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method on a recurring basis.

Renewals: Your subscription will automatically renew unless you cancel before the renewal date.

Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for partial months.

Price Changes: We reserve the right to change subscription prices with 30 days' notice. Founding Members are exempt from price increases.

Free Trial: If you sign up for a free trial, your subscription will begin at the end of the trial period unless you cancel.

6. Acceptable Use

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use automated scripts to scrape or extract data
• Resell or redistribute the Service without authorization
• Use the Service to spam or send unsolicited communications

7. Intellectual Property

The Service, including all content, features, and functionality, is owned by VeloRank LLC and is protected by United States and international copyright, trademark, and other intellectual property laws.

LocalLift™ is a trademark of VeloRank LLC. You may not use our trademarks without prior written permission.

You retain ownership of any data you provide to the Service. By using the Service, you grant us a license to use your data to provide and improve the Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect, use, and protect your personal information as described in our Privacy Policy.

Data Security: We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Data Backup: While we maintain regular backups, you are responsible for maintaining your own backup copies of any critical data.

9. Third-Party Services

The Service may integrate with third-party services such as Google My Business, Google Analytics, and various business directories. Your use of these third-party services is subject to their respective terms and conditions.

We are not responsible for the availability, accuracy, or content of third-party services. Links to third-party websites are provided for your convenience only.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Service will be accurate or reliable
• Any errors in the Service will be corrected
• The Service will meet your specific requirements

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELORANK LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims under these Terms of Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless VeloRank LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms of Service.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.

Upon termination:

• Your right to use the Service will immediately cease
• We may delete your account and data
• You remain liable for any outstanding fees
• Provisions that should survive termination will remain in effect

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last Updated" date.

Your continued use of the Service after any changes constitutes acceptance of the new Terms of Service. If you do not agree to the modified terms, you must stop using the Service.

15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms of Service shall be brought exclusively in the state or federal courts located in Dakota County, Minnesota.

16. Dispute Resolution

Informal Resolution: If you have a dispute with us, you agree to first contact us at info@velorank.net and attempt to resolve the dispute informally.

Arbitration: If we cannot resolve a dispute informally, you agree that any dispute will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

17. Miscellaneous

Entire Agreement: These Terms of Service constitute the entire agreement between you and VeloRank LLC regarding the Service.

Severability: If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will remain in full effect.

Waiver: Our failure to enforce any right or provision of these Terms of Service will not be considered a waiver of those rights.

Assignment: You may not assign or transfer these Terms of Service without our prior written consent. We may assign our rights without restriction.

18. Contact Information

If you have any questions about these Terms of Service, please contact us: