Terms of Service

1. Acceptance of Terms

By accessing velorank.net or hiring VeloRank for web design or local SEO work, you agree to these Terms of Service. If you do not agree, please do not use the site or our services.

VeloRank is operated by VeloRank LLC ("we," "us," or "our"), based in Rosemount, Minnesota. These terms cover our website and the services we provide.

2. Description of Service

VeloRank provides web design and local SEO services for small businesses. That work can include:

• Website design and development
• Google Business Profile optimization
• Local keyword research and rank tracking
• Citation and listing cleanup
• Review process and response guidance
• Local content and on-page work
• Managed hosting, when we host the site
• Local search reporting

Scope, timeline, and price are agreed in writing before paid work begins. We do not sell a self-service software subscription on this website.

3. Projects and Payment

Website projects are billed according to the quote you accept. We may ask for a deposit before design or development starts. Remaining balances are due as stated in the quote.

Local SEO engagements are scoped before work begins and billed as agreed (for example, a one-time audit or a month-to-month retainer). Retainers renew month to month unless we agree otherwise. You may cancel a retainer before the next billing date.

Hosting is billed monthly if you host a site with us. Hosting continues until you cancel. Cancellation takes effect at the end of the current billing period.

Unpaid invoices may pause work. We do not collect software subscription fees or Founding Member program charges on this site.

4. Client Responsibilities

For project work, you agree to:

• Provide accurate business information, access, and content we need to do the work
• Review drafts and give feedback in a reasonable time
• Keep login credentials you control secure
• Pay invoices when due

5. Website and Free Tools

Our website and free tools (scorecard, schema generator, rank checkers, and similar) are provided as-is for informational use. Some tools save progress in your browser. They are not a substitute for a scoped engagement, and they do not require a paid software account.

6. Acceptable Use

You agree not to use the website or our services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website
• Use automated scripts to scrape or extract data
• Resell our work without authorization
• Send spam or unsolicited communications

7. Intellectual Property

The website, including its content, design, and functionality, is owned by VeloRank LLC and protected by United States and international intellectual property laws.

LocalLift™ is a trademark of VeloRank LLC. You may not use our trademarks without prior written permission.

For website projects, you own the finished site content we deliver for your business, subject to payment in full and except for third-party tools, fonts, stock, or libraries licensed separately. We retain the right to display the work in our portfolio unless we agree otherwise in writing.

8. Data and Privacy

Your use of the website is also governed by our Privacy Policy. We collect, use, and protect personal information as described there.

No method of transmission over the Internet is 100% secure. You are responsible for keeping copies of content that matters to your business.

9. Third-Party Services

We may use or link to third-party services such as Google Business Profile, Google Analytics, Calendly, hosting providers, and business directories. Your use of those services is subject to their terms.

We are not responsible for the availability, accuracy, or content of third-party services. Links are provided for convenience only.

10. Disclaimer of Warranties

THE WEBSITE AND OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that:

• The website will be uninterrupted, timely, secure, or error-free
• Search rankings, traffic, or leads will reach any particular level
• Any errors will be corrected
• The work will meet a requirement we did not agree to in writing

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELORANK LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims under these Terms of Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless VeloRank LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of your use of the website, the content you provide, or your violation of these Terms of Service.

13. Termination

You may stop using the website at any time. Either party may end a scoped engagement as stated in the quote or by written notice for a month-to-month retainer, effective at the end of the current billing period.

We may suspend access to the website or pause project work if you breach these terms or leave invoices unpaid. Provisions that should survive termination remain in effect.

14. Changes to Terms

We may update these Terms of Service by posting a new version on this page and changing the "Last updated" date. Continued use of the website after a change means you accept the new terms. If you do not agree, stop using the website.

15. Governing Law

These Terms of Service are governed by the laws of the State of Minnesota, United States, without regard to its conflict of law provisions.

Any legal action arising under these Terms of Service shall be brought in the state or federal courts located in Dakota County, Minnesota.

16. Dispute Resolution

Informal resolution: If you have a dispute with us, contact us first at info@velorank.net and try to resolve it informally.

Arbitration: If we cannot resolve a dispute informally, you agree that it will be resolved through binding arbitration under the rules of the American Arbitration Association.

Class action waiver: Dispute proceedings will be conducted only on an individual basis, not as a class, consolidated, or representative action.

17. Miscellaneous

Entire agreement: These Terms of Service are the entire agreement between you and VeloRank LLC regarding the website, except for a written project quote or statement of work, which controls for that engagement.

Severability: If any provision is unenforceable, the rest remain in effect.

Waiver: Failure to enforce a right is not a waiver of that right.

Assignment: You may not assign these terms without our written consent. We may assign our rights without restriction.

18. Contact Information

Questions about these terms: